ROLdoûr Frequently Asked Questions

General Information requested from our customers - 

Q: What is the ROLdoûr?

A: The ROLdoûr is a retractable fabric door designed for campervans, RVs, and tiny living spaces. It saves space while providing privacy and style.

Q: What materials are used in the ROLdoûr?

A: It's made of durable, lightweight fabric and a sturdy, corrosion-resistant aluminium mechanism for smooth operation.

Q: Is the ROLdoûr compatible with all campervans and RVs?

A: It’s versatile and fits most models. Check our measurement guide or contact support for compatibility.

Installation and Fitting

Q: How easy is it to install the ROLdoûr?

A: It’s designed for easy DIY installation with detailed instructions and video tutorials. 

Q: What tools are needed for installation?

A: Basic tools like a drill, screwdriver, and measuring tape. Check the fitting guide for specific requirements.

Q: Do you offer professional installation?

A: We don’t provide installation services directly, but our support team can guide you on how to install it.

Customisation

Q: Can I customise the ROLdoûr to fit my space?

A: Yes, we offer made-to-measure options. Provide your dimensions, and we’ll create a custom-fit solution.

Q: Are different fabric options available?

A: Yes, we offer various door frames and fabric colours. Contact support for details on available options.

Care and Maintenance

Q: How do I clean and maintain the ROLdoûr?

A: Regular dusting and wiping with a damp cloth works well. For stains, use mild soap and avoid harsh chemicals. See our cleaning guide for tips.

Q: How long does the ROLdoûr last?

A: With proper care, it can last for years. Longevity depends on usage and environment, but it’s highly durable.

Ordering and Shipping

Q: Do you ship the ROLdoûr worldwide?

A: Yes, we ship globally. Costs and delivery times vary by location and are shown at checkout.

Q: What is your return policy?

A: See our return & refunds policy 

Returns, Refunds, and Replacement Policy